| Questions |
Answers |
| How do
I find shipping charges? |
Before you order your tail
you must contact us with your Zip Code
and Exactly what you will be ordering
for Shipping Charges. |
| |
| How
are the tails shipped? |
Our Tails are shipped USPS Priority Mail
with Insurance. If you would like other means of shipping, contact us first.
|
| |
| When
will I receive my tail? |
Your Merfolk Tails will be shipped
in an estimated 3-4 weeks after we receive your completed Order
Form, signed Sales
Contract and Payment
in full. |
|
Note: As of May-July 07due to scheduling and
large orders some tails may take up to 6 weeks for delivery! |
| What
is Rush Production? |
Rush Production is a $40.00
per tail
extra charge added to the normal shipping. Rush Production is
only available with a Spandex Tail order.
This option is merely to guarantee that your tail will be shipped
within within a 2 week time frame instead of the normal 3-4 weeks. However, if you need
your order
by a certain date ask us and see if we can do it.
Remember, always let us know before hand if you need Rush
Production.
|
| |
|
Foreign Customs
|
We are not responsible
for delays in shipping if it is held by customs when it reaches a
country outside of the U.S.A. |
| |
All of the MerfolkTails.com
products are created and stored in a smoke free / dog and cat free environment.